HART Hub Waterloo Region

What is the HART Hub?

For people who are experiencing homelessness, housing instability, mental health challenges and/or substance use concerns, it can often be hard to find the right care and support.

The HART Hub Waterloo Region (HHWR) is a network of local programs and services that helps people connect to the support they need—when they need it. The Hub offers guidance, resources, and information to help individuals make informed choices about their health, recovery, and housing.

The HHWR is not one single location. It is a collaborative network of many community partners to make care easier to access, with coordinated services, extended hours, and multiple locations across Kitchener, Waterloo, Cambridge, and the Townships.

Who is the HART Hub For?

The HHWR supports individuals who:

• Are experiencing homelessness or housing instability
• Are facing challenges related to mental health and/or substance use
• Experience barriers to accessing health and social services
• Are interested in coordinated supports to make changes to their substance use

Click each image below for an expanded infographic on HART Hub Waterloo Region.

Programs and Services

The following services are in place:

• Intake and Connection Coordination support
• System navigation
• Mobile primary care (including extended hours on evenings and weekends)
• Social Work
• Addiction Counselling

• Rapid Access to Addiction Medicine (RAAM)
• Transitional Housing
• Land based healing supports
• Employment supports
• Supports related to basics needs (food, showers, laundry)

  In Person

Visit Community Healthcaring Kitchener-Waterloo at 44 Francis Street South or connect at any HART Hub partner location.

 By Phone or Email

If you or someone you know could benefit from HART Hub services:

Call: 519-745-4404 ext. 213  Email: [email protected]